Not a chatbot. An employee.

Your support inbox, handled

Tiqqet reads every incoming ticket, categorizes it, and drafts a response — escalating only when it should. Fully autonomous.

See How It Works ↓
The Problem

Support tools weren't built for small teams

💸

Enterprise pricing

Zendesk, Intercom, Freshdesk — they all want $50K+/year. You just need your inbox handled.

🔄

Forced migrations

Every tool wants you to move your whole support workflow to their platform. Tiqqet works with your existing inbox.

🤖

Co-pilots, not employees

AI "assistants" still need a human clicking buttons. Tiqqet acts on its own and asks for help only when uncertain.

How It Works

Three steps to autonomous support

1

Forward your inbox

Set up email forwarding or connect via webhook. Every incoming support email becomes a ticket automatically.

2

AI categorizes & responds

Tiqqet reads the ticket, identifies the category, and drafts a response using your product knowledge base.

3

Escalate when needed

Low confidence? Complex issue? Tiqqet flags it for human review instead of sending a bad response.

API Preview

Webhook-ready from day one

Forward support emails as JSON. Tiqqet handles the rest.

// POST /api/tickets/inbound

{
  "from": "customer@example.com",
  "subject": "Can't reset my password",
  "body": "I've tried the reset link 3 times and it keeps expiring..."
}

// → 201 Created
{
  "success": true,
  "ticket": {
    "id": 1,
    "status": "new",
    "category": "uncategorized",
    "escalated": false
  }
}
Why Tiqqet

Not another help desk

Legacy Tools Tiqqet
Setup Weeks of configuration Forward your inbox, done
Autonomy Human clicks every button Fully autonomous responses
Pricing $50K+/year enterprise plans Built for small teams
Learning Static canned responses AI adapts to your product
Escalation Manual triage queues Auto-escalates low confidence

Support should run itself

Stop babysitting your inbox. Let Tiqqet handle it.

Get Started